Terms of Service
By downloading, installing, creating an account for, or using Taverna Royale, you accept these terms covering fair play, account security, community safety, virtual items, online service integrity, purchases and support processes.
Important distinction
Taverna Royale is not real-money gambling. Gold, gems, battle pass and cosmetic items grant in-game progress or appearance rights only; they do not offer real-money prizes, cash conversion, or external wagering value.
Gameplay use
- The app is licensed for personal, non-commercial entertainment use.
- Cheating, automation, bots, memory editing, traffic manipulation, bug abuse and altering match outcomes are prohibited.
- Dice, move, score, time, resign/abandon/timeout and ELO integrity in online matches are protected by server-authoritative controls.
- In cases of dropped connection, device incompatibility or service outage, the match result may be determined according to system records.
Account security
- You are responsible for protecting your account, device and sign-in credentials.
- Selling, transferring or sharing an account, and impersonation or access to another player's account, are prohibited.
- In cases of security violation, fraud, payment abuse, or serious community violations, the account may be temporarily or permanently restricted.
| Community conduct | Harassment, hate speech, threats, sexual content, sharing personal data, spam, fraud, phishing, match manipulation and unlawful content are prohibited. |
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| Chat and user content | Chat messages may be filtered, reported, blocked, hidden, or placed under moderation review. Harassing another player or endangering their safety may result in account sanctions. |
| Reports and blocking | Players may report and block a visible message or opponent. Reports must not be abused; false reports are also subject to review. |
| Age and safety | Online, chat, invite and social features are designed for a 13+ user experience. Regional store age ratings, parental controls and platform rules also apply. |
| Voice chat | When voice chat/calls are enabled, explicit microphone permission is required (you may decline and still play), you can mute yourself at any time, and you can block another player. Audio is only transmitted in real time; it is not recorded or stored. Accounts restricted from voice communication by a moderation decision cannot start or accept new calls. The feature is rolled out gradually and only once the required permission, moderation, age/region compliance and store privacy disclosures are complete. |
See the Community Guidelines page for detailed conduct, reporting and moderation rules.
Virtual items and purchases
Purchases are processed through Apple App Store or Google Play payment infrastructure. Product delivery depends on store receipt validation, pending/deferred status, backend wallet/entitlement records and the restore flow. Store-side refund rules are managed by the relevant platform. See the Purchases and Refunds page for the detailed flow.
Content and intellectual property
Characters, UI, backgammon theme, audio, visuals, text and brand elements in the game belong to the Taverna Royale project or its licensors. Unauthorized copying, redistribution or derivative commercial use is prohibited.
Live service changes
Online service, season, tournament, economy, battle pass, reward, pricing and matchmaking settings may change for balance, security or maintenance reasons. Price changes do not retroactively affect past purchases. Critical changes are announced via in-app notice or release notes.
Suspension and termination
In the case of cheating, security breach, payment abuse, abusive behavior, or legal obligation, account, chat, online play or payment features may be restricted. If the live service is to be shut down, the stop of new sales, a restore/use window and a support/remedy process will be announced separately.
Right of withdrawal and refunds
As a consumer in the EU/EEA (Germany, Spain, Greece) and in Türkiye, you generally have a 14-day right of withdrawal for digital content and services. For instantly supplied digital content (e.g. virtual currency, battle pass, cosmetics), you may lose your right of withdrawal — to the extent permitted by applicable law — once you have given explicit consent for performance to begin immediately and delivery/consumption has started. If a refund, cancellation, revoke or chargeback is approved by the store, the related in-game entitlement may be reclaimed; your statutory rights regarding incomplete delivery or defective content remain unaffected.
Governing law and dispute resolution
These terms are governed by the law of Germany, where the Taverna Royale operator/publisher (Yes Tech, Hasan Bicici, Köln, Germany) is established. This choice of law does not deprive you, as a consumer, of the mandatory consumer protection rights of the country where you have your habitual residence.
- For an amicable resolution first, contact legal@tavernaroyale.com.
- Consumers resident in the EU/EEA or Türkiye may bring proceedings before the courts of their place of residence; we do not require consumers to accept binding arbitration.
- The European Commission's online dispute resolution (ODR) platform was discontinued as of 20 July 2025 (EU Regulation 2024/3228); the current list of consumer dispute resolution bodies is available at consumer-redress.ec.europa.eu/dispute-resolution-bodies.
- Under the German Consumer Dispute Resolution Act (VSBG) §§ 36-37, we state that we are not legally obliged to participate in a consumer arbitration/conciliation body, and we do not participate voluntarily; we aim to resolve disputes primarily through our support/legal channels above.
- Consumers resident in Türkiye may apply to the competent Consumer Arbitration Committee or Consumer Court under Law No. 6502.
| Contact | For general support, support@tavernaroyale.com; for legal notices, legal@tavernaroyale.com; for security vulnerabilities, security@tavernaroyale.com; for payment requests, billing@tavernaroyale.com. noreply@tavernaroyale.com is a no-reply system sender address. |
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| Consumer rights | These terms do not limit the non-waivable consumer rights available in your country. Platform refund processes are managed by the Apple App Store and Google Play; the Taverna Royale support team can review the transaction/entitlement status. |
| Publisher information | Yes Tech — Hasan Bicici, Venloer Str. 1307, 50829 Köln, Germany. See the Impressum for the full provider information. This information must match the developer account record on App Store Connect and Google Play Console. |
Short summary
Taverna Royale is licensed for personal gameplay use. Cheating, automation, account transfer, fraud, harassment, abuse, unsafe chat behavior and service manipulation are prohibited. Virtual items only hold in-game value and cannot be converted to cash. See the EULA and Community Guidelines for further publishing review details.